Contact
Contact Gridaan
Reach out for help with orders, payment issues, shipping questions, support requests, and product selection.
Order help
If you need help with an order, please keep your order number ready when you contact support so the team can respond faster.
For payment verification or delivery help, please include your order number.
Support can help with manual payment follow-up, address correction requests before dispatch, delivery questions, and product-related concerns.
Support hours
Customer support is generally available Monday to Saturday during standard business hours in India.
Messages received outside active hours are usually handled on the next working day.
Business identity
Brand name: Gridaan.
Business/legal name: Gridaan.
Business category: Fashion Accessories / Artificial Jewellery / Imitation Jewellery.
Gridaan sells artificial, imitation, and fashion jewellery only. We do not sell real gold, real silver, diamonds, precious stones, bullion, digital gold, investment jewellery, or precious metal products.
WhatsApp support
Use WhatsApp for quick order updates, product questions, and pre-purchase help.
Support phone
7505459485
Support email
GRIDAANPAYMENT@GMAIL.COM
Need another route?
You can also visit the help center for shipping, returns, care, and payment guidance.
Open Help Center